Shipping Information

Order tracking details will be sent via SMS, one day prior to delivery.

Shipping Terms

Bianco Pantry currently offers delivery to the following:
Sydney Metro
- Minimum Cart Value of $50 applies for all orders. 
- Orders valued between $50 - $149.99 incur a $11.90 Delivery Fee.
- Free Shipping applies for orders valued at $150+.
Regional
(Sydney Regional, Sydney Southwest, Wollongong, Central Coast)
- Minimum Cart Value of $50 applies for all orders. 
- Orders valued between $50 - $154.99 incur a $14.90 Delivery Fee.
- Free Shipping applies for orders valued at $155+.
 

In-store Pickup

Pickup is now available weekly from the Bianco HQ on every Tuesday and Friday between 11am - 4pm.

Address: 126 Wentworth ave, Banksmeadow 2019

 

Order Cancellation

If you would like to cancel you order, a full refund can be provided if communicated 72 hours before the delivery day.
If your order is not delivered on the selected day of delivery, it will be issued for re-delivery the following day. In the event of a re-delivery, you are not eligible for a refund. Please contact us at support@biancopantry.com.au for further assistance.

 

Please note our entire delivery process is refrigerated and temperature-controlled, ensuring all deliveries and re-deliveries are completed in a safe and controlled environment. Additionally, all boxes are insulted and packaged with an ice packs. 

 

Order Alterations

Any alterations made to an order must be communicated 24 hours prior to order fulfilment. Please Note - Not all requests will be possible, however, our team will always strive to fulfil our customer's requests. 

 

Alcoholic Purchases

For orders containing alcohol, persons aged 18 years and older must collect the parcel on arrival. ID may be requested upon delivery.